Privacy Policy

Dear Novels Sdn Bhd ("we", "our", "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or purchase from us.

1. Information We Collect

• Personal details (name, email, phone number, address) when you place an order.
• Payment information (processed securely through third-party providers).
• Browsing data (cookies, IP address, device information).

2. How We Use Your Information

• To process and deliver your orders.
• To provide customer support.
• To send order updates, promotions, or newsletters (you may unsubscribe anytime).
• To improve our website and services.

3. Sharing of Information

We do not sell, trade, or rent personal information. Data may only be shared with trusted third parties (payment processors, courier services) to fulfill your order.

4. Data Security

We adopt strict security measures to protect your data. However, no online transmission is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

You may request access, correction, or deletion of your personal data by contacting us at admin@dearnovels.my.