Shipping Policy

Dear Novels Sdn Bhd is committed to ensuring your orders are processed and delivered in a timely manner.

1. Order Processing

Orders are processed within 1–3 business days after payment confirmation.

Orders placed on weekends or public holidays will be processed the next business day.

We deliver within Malaysia via trusted courier partners.

Standard delivery time: 3–7 business days (depending on location).

Shipping fees are calculated at checkout and may vary based on weight and location.

You will receive a tracking number via email once your order is shipped.

We are not responsible for courier delays, customs clearance, or unforeseen circumstances beyond our control.

For shipping inquiries, please contact us at admin@dearnovels.my.